Nippon Express Company, Ltd. (“NX”) was founded in 1872 in Japan and is headquartered in Tokyo.  NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities around the world. 

Nippon Express U.S.A., Inc. (“NEU”) was incorporated in New York in 1962 as a fully owned subsidiary of NX.  NEU provides logistics solutions and comprehensive transportation services through its international freight forwarding and logistics network, including specialized handling of: air, land, sea and express packages; all types and sizes of cargo; personal effects and household goods; fragile and perishable freight; and livestock.  NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance. NEU operates at 55 locations in 27 states within the U.S., with approximately 1300 employees.  NEU has enjoyed tremendous growth and success as one of the top five international freight forwarders in the world. We connect people with products throughout the world.

• Distribute import documents (consolidations/singles) to import agents for processing.
• Arrange transfers of bonded cargo to final destination 
• Communicate with customers providing clearance & delivery information and problem solving
• Coordination with brokerage department and/or warehouse 
• Prepare customer quotations 

• Track/trace air cargo, report/update status to customer and advise delivery schedule, fulfill customer requests for deliveries or quotations, dispatch trucking/prepare docs for drivers, issue/send billing invoices for payment receipt, filing previous shipments documents properly (within compliance) into storage for warehouse.

• Communicate with break bulk team, brokerage, sales, and warehouse for smooth operations.

• Lead and train the team and assist with any issues that can be resolved before necessary next escalation to Supervisor.

• High school diploma or equivalency certificate or appropriate working experience.
• Approximately 3 years department or industry experience
• Analytical skill (Familiar with logistics concept and planning concept)
• Knowledge of international commerce (sales and payment term, method, customs regulations etc.)
• Knowledge of Consolidator system
• Knowledge of Department of Transportation (DOT), State, Federal and Interstate Commerce commission (ICC) regulation

Organization Relationships:

Reports To Import Supervisor

Work Environment:

(With or without accommodations) This position is predominantly sedentary office work, which involves sitting, typing, filing, and conversing on the phone.

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities and working conditions of the position. While it is intended to accurately reflect the position activities and requirements, management reserves the right to modify, add or remove duties and assign other duties as necessary.

Nippon Express offers a generous Employee Benefits Package including:

• Medical, Dental, and Vision beginning the 1^st of the month after 30 days.
• 401k with a company match
• Flexible Spending Accounts, HSA, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Auto and Home policies, Commuter Benefits, and much more.
• Generous Vacation and Sick time.

Nippon Express USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.