Nippon Express Company, Ltd. (“NX”) was founded in 1872 in Japan and is headquartered in Tokyo.  NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities around the world. 

Nippon Express U.S.A., Inc. (“NEU”) was incorporated in New York in 1962 as a fully owned subsidiary of NX.  NEU provides logistics solutions and comprehensive transportation services through its international freight forwarding and logistics network, including specialized handling of: air, land, sea and express packages; all types and sizes of cargo; personal effects and household goods; fragile and perishable freight; and livestock.  NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance. NEU operates at 55 locations in 27 states within the U.S., with approximately 1300 employees.  NEU has enjoyed tremendous growth and success as one of the top five international freight forwarders in the world. We connect people with products throughout the world.

Purpose

This position will be responsible for all import activities, including customer service, coordinating the shipment processes, preparing documentation, issuing invoices, and working closely with the Customs Broker and the team.

• Prepare Air Import shipments for assigned customers.  This may include customs clearance, shipping, labeling, and distribution of cargo. Generate delivery orders and shipping labels as needed.
• Prepare Air import documents for distribution to brokerage department and/or Customers’ Broker
• Coordinate pickup and delivery orders with trucking companies, airlines, steamship line and/or bonded facilities in order to obtain necessary information in order to process shipments in the best way.
• Billing functions and collections
• Customer Service / Service Quality
• ISO Internal Auditor
• Filing and data entry
• Develop and maintain collaboration in a cooperative and respectful manner with all levels of staff
• Special Duties may be assigned based on the needs of management. Your future assignments will depend on the needs of the department, your performance and capabilities

• Organizational skills
• Excellent customer service skills
• Ability to problem-solve
• Flexibility with hours and available to work any OT
• Diligent in following SOP’s
• Word, Excel skills

Organization Relationships:

• This position will report to a Supervisor/Manager.
• This position does not directly supervise any staff.

Nippon Express offers a generous Employee Benefits Package including:

• Medical, Dental, and Vision beginning the 1^st of the month after 30 days.
• 401k with a company match
• Flexible Spending Accounts, HSA, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Auto and Home policies, Commuter Benefits, and much more.
• Generous Vacation and Sick time.

Nippon Express USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.