Nippon Express Company, Ltd. (“NX”) was founded in 1872 in Japan and is headquartered in Tokyo.  NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities around the world. 

Nippon Express U.S.A., Inc. (“NEU”) was incorporated in New York in 1962 as a fully owned subsidiary of NX.  NEU provides logistics solutions and comprehensive transportation services through its international freight forwarding and logistics network, including specialized handling of: air, land, sea and express packages; all types and sizes of cargo; personal effects and household goods; fragile and perishable freight; and livestock.  NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance. NEU operates at 55 locations in 27 states within the U.S., with approximately 1300 employees.  NEU has enjoyed tremendous growth and success as one of the top five international freight forwarders in the world. We connect people with products throughout the world.

Primary Assignments:

An Air Export Sr. Agent prepares air shipments for export by checking documentation, confirming arrival of cargo at certain warehouses, booking space on airlines, preparing all necessary documentation, packages, labels, and certificates, getting on-board confirmation by telephone, web-sites, and sending Di's to designated personnel at arrival ports and to clients. Please note: a completed list of procedures and job responsibilities is available in the CSMD/AE procedures.

Basic Overview of Job Responsibilities:

• Supporting revenue target each
• Checking for pre-alerts and making corrections if
• On board and arrival confirmation of
• Trace and tracking shipments for airline, trucker or other
• File necessary
• Arrange
• Check Inventory for shipping
• Provide customer service and care to maintain customer
• Negotiation with
• Document and reporting any irregularity in timely
• Arrange warehouse work at NEU WH or other
• Issue billing invoice within 3days after
• Process payment to subcontractor and
• Cost negotiation and renewal with vender and etc.
• Overseas communication for Air Export related
• Prepare quotation (estimate survey, collecting and calculation costs, issuing estimation letter) in timely manner.
• Follow up AIR in timely manner
• Preparation of statistical number and market report for
• Check cargo security and
• Advise upper management (immediately) of service failures or problems that need to be addressed to the client directly.
• Advise upper management (immediately) of any behavior problems in export
• Report to Manager/Supervisor of any concern as necessary.

Secondary Assignment:

Air Export Sr.Agent is expected to perform his/her primary assignments in the Air Export Department. However, based on necessity and on Dept Manager's request, the agent may be asked to perform Other Department Duties if it is necessary.

Other Job Expectations:

• Teamwork - Must work professionally and effectively with key office and operation staff in order to achieve optimal team performance.
• Maintain Professional and Technical Knowledge by staying current with important industry issues and laws/regulations.
• Communication/Feedback - Accept feedback willingly; develop and maintain positive working relationships with management, peers and co-workers.
• Process Improvement - Responsible for identifying and implementing new operations processes that increase efficiency and improve overall performance.
• Other assignments given by Supervisor or Manager depending on the needs of the department and other areas of Also refer to the "Assignment of Special Duties" section at page 7 of the Employee Handbook. Your future assignments will depend on the needs of the department, your performance and capabilities.

Pay Rate Range: $25-$28/hour

Minimum Requirements, Education, and Experience:

• High school diploma or equivalency certificate or significant or relevant or appropriate working experience.
• Some computer skills including data entry and maintenance and working
• Some knowledge of general and Export Computer application technology desirable
• Some knowledge of international commerce (sales and payment term, method, customs regulations etc.)

Nippon Express offers a generous Employee Benefits Package including:

• Medical, Dental, and Vision beginning the 1^st of the month after 30 days.
• 401k with a company match
• Flexible Spending Accounts, HSA, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Auto and Home policies, Commuter Benefits, and much more.
• Generous Vacation and Sick time.

Nippon Express USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.