Nippon Express Company, Ltd. (“NX”) was founded in 1872 in Japan and is headquartered in Tokyo.  NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities around the world. 

Nippon Express U.S.A., Inc. (“NEU”) was incorporated in New York in 1962 as a fully owned subsidiary of NX.  NEU provides logistics solutions and comprehensive transportation services through its international freight forwarding and logistics network, including specialized handling of: air, land, sea and express packages; all types and sizes of cargo; personal effects and household goods; fragile and perishable freight; and livestock.  NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance. NEU operates at 55 locations in 27 states within the U.S., with approximately 1300 employees.  NEU has enjoyed tremendous growth and success as one of the top five international freight forwarders in the world. We connect people with products throughout the world.

Purpose: 

• Monitoring, Data Analysis and Reporting on quality and compliance-related activities and systems for communication to members of Q-CMT, CMD and other regulatory oversight committees (i.e. ECCT, etc.).
• Quality Management System database monitoring and analysis
• Participation in the Corporate Auditing Program

 Essential Duties:

Auditing

• Monitor & Follow-up on Audit Scheduling within regional locations.
• Participate in Internal Audit Program
• Assist Management with preparations for on-site audits by outside Registrars (including ISO, AS9120, TAPA, etc.)
•  

Quality Compliance

• Monitoring of centralized Quality mailbox for receipt and communication of Customer Satisfaction responses to stations
• Monitor and Compile Data for Analysis related to Quality System KPI results and Quality System/Database usage.
• Update Access Control levels of regional staff within applicable databases

Training

• Monitor compliance with regulatory and training requirements documented within National Training database and assist in coordination of training events and data.

Reporting

• Collect and compile data for analysis and presentation by Senior Management at related Divisional and Committee Meetings.

Pay Range: $24.00 hour - $26.00 hour

This range is a good faith estimate of the expected salary for this position, based on the wide range of the factors including qualifications, experience, and training, operational and business needs and other considerations permitted by law.  At NEU, it is not typical for an individual to be hired at or near the top of the range for this role.

Minimum Requirements:

• Strong Knowledge of MS Office Products, including Outlook, Word, Excel, PowerPoint and SharePoint.
• Strong communication skills.
• Capability to schedule, organize and work independently.
• Regulatory, Industry and/or Quality Management System knowledge preferred.

Organization Relationships:

Reports To:

• Quality / Administration Manager 

 Work Environment:

(With or without accommodations) This position is predominantly sedentary office work, which involves sitting, typing, filing, and conversing on the phone.

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities and working conditions of the position. While it is intended to accurately reflect the position activities and requirements, management reserves the right to modify, add or remove duties and assign other duties as necessary.

Nippon Express offers a generous Employee Benefits Package including:

• Medical, Dental, and Vision beginning the 1^st of the month after 30 days.
• 401k with a company match
• Flexible Spending Accounts, HSA, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Auto and Home policies, Commuter Benefits, and much more.
• Generous Vacation and Sick time.

Nippon Express USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.